Information Technology
Information Technology will support the Manhattanville community by providing the best experience utilizing technologies and best practices to foster a creative, productive, and collaborative learning environment. The University supports these efforts to develop ethical and engaged citizens who can thrive in an interconnected world.
If you need help, please contact our Help Desk at helpdesk@mville.edu or 914-323-7200.
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How to CREATE A SERVICE REQUEST
When you create a case or ticket with information technology you can track progress on the case and get regular updates if as we help resolve the problem you are experiencing or create the solution you are looking for.
Step 1: Login to ServiceNow
http://ellucian.service-now.com/login.do
Step 2: “Get Help”
Step 3: Enter Case Information:
Step 4: “Submit”
Step 5: Monitor Ticket and Receive Email:
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