Uploading Documents to Handshake

Documents you can upload to your Handshake Account:

  • Resume
  • Cover Letter
  • Letters of Recommendation
  • Other**

**Other documents can include, but is not limited to: Reference sheet, Unofficial Transcript, Example of work (i.e. professional social media postings, etc.), and more.

To Upload Your Resume (& other documents) to Handshake:

On your homepage – select the drop down menu under your name (top right)

  • Select Documents
  • Select Upload a Document

NOTE: be sure to select the correct document category (i.e. resume, cover letter, etc.).

Uploading Documents – Tips

  • Files should be in .PDF, .DOC, or .DOCX format. Note: The preferred format is .PDF. Handshake will automatically attempt to convert any .DOC or .DOCX format into .PDF. You will need to review and approve the converted .PDF version of your document.

  • You can select the Feature on Profile option if you would like your document to be able to be found and viewed by employers on Handshake or the CCD. If you want to keep the document part of your private document library, or if you’re uploading it for use in a particular job application, you may not want to feature this document on your profile. You can change this at any time by going to your documents, and toggling them visible or not visible.

Document Statuses - how to find out the status of my document

To view your documents' statuses:

  • Click on your name on the top right corner of your screen
  • Select Documents
  • Look at the right side of your screen - each document will list a status of either Pending, Declined, or Approved


Document Statuses - What they Mean

  • If your document (resume, cover letter, etc.) is in PENDING status, please allow 2-3 days after submission for review by your Career Consultant. Ensure you check your TWU Connect account often to watch for document status changes.
  • If your document (resume, cover letter, etc.) is APPROVED, there is nothing further you need to do with this document. Any applications you've previously submitted (jobs you've applied to) will be immediately seen and available for review by your potential employer – no further action is required by you.
  • If your document (resume, cover letter, etc.) is DECLINED, please make changes suggested by your Career Consultant and resubmit for further review ASAP.

IMPORTANT: After your edited documents (resume, cover letter, etc.) has been approved, you must withdraw your original application and re-apply with your approved documents (resume, cover letter, etc.) to assure your application will be viewed and considered. (On your TWU Connect home page, go to jobs, then applications, click on the jobs you’ve applied to and click “Withdraw.” Then, immediately click “Apply” and proceed with your approved documents.)

Again, your target employer does not see your application until you’ve applied with approved documents.

In order to apply to job and internship opportunities on Handshake, you must have your resume approved by a Career Development staff member. Once you upload your resume to your Documents on your Handshake profile, a CCD staff member will be notified. Document reviews take approximately 1-3 business days.

Use the following as a guide to help you make sure your resume has the necessary elements for approval.


Resume must include the following clearly at the top of the page:

  1. Your name
  2. Address (present or permanent) NOTE: Do not use full address, city and state only.
  3. Phone number (where you are MOST likely to be reached during the day)
  4. Email address (make sure it’s professional)

Include the following elements under your Education section:

  1. Name of the College or University (starting with the most recent)
  2. Name of your degree, date of completion (i.e. Bachelor of Arts, May 2019, Bachelor of Science, expected May 2019 or Bachelor of Fine Arts, expected May 2019)
  3. Major, Minor, Concentration (if declared)
  4. Only include your high school information if you are a freshman/sophomore and would like to include your high school experience(s)

Include the following for each listing under your Experience section (or similarly titled sections):

  1. Organization /Employer Name (where you worked – ex: Barnes and Noble; Starbucks)
  2. City/State of Organization
  3. Your Job Title (ex: Administrative Assistant, Junior Designer, Marketing Intern, Arts & Craft Volunteer, Sales Associate)
  4. Dates of Employment - l month/year - month/year l month/year - present l Summer Year (ex: June 2016 - May 2017, September 2017 - Present, Summer 2017)
  5. Responsibilities/Accomplishments - using bullet points starting with strong adjectives, not paragraphs (List items in PAST tense if you no longer work there and PRESENT tense if you are currently working at that organization)

Include one or more of the following elements:

  1. A Skills section at the end of your resume that can include: computer/technology skills, foreign language skills, industry specific skills (ex: Final Cut Pro) and other relevant hard skills
  2. Activities and/or Interests section that can include: club/organization membership and/or leadership, community organizations, outside interests/hobbies, etc.

Resume Should NOT Include:

  1. Your Social Security number
  2. Your birth date/year
  3. “I”, “my” or other personal pro-nouns sentence fragments
  4. Your headshot (you can include your picture on a performance resume)
  5. References (should be its own unique document)