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FAQ

HomeLife at MvilleCampus LifeThe Office of Residence Life and Conference ServicesFAQ

Room Concerns Room SelectionHousing AccommodationsResident AdvisorsMail Information

 

 

 

Room Concerns
 
What do I do if something breaks in my room/bathroom/suite or my lights go out?
Just use this simple Maintenance Service Request Form. Please keep in mind that Maintenance is not responsible for broken furniture and/or new furniture requests. For those issues, contact your building's Resident Director, or your RA.
The internet connection/cable in my room isn't working. How should I get this fixed?
Submit a work ticket with the Office of Information Technology or email helpdesk@mville.edu
What do I do if I lose my room/suite keys?
Lost keys must be reported to the RD of your building or Residence Life & Conference Services immediately. The RD will order a lock-change and provide new keys for the student within 24 business hours. If your keys are attached to identification, you should also file a report with the Campus Safety office. Students will be charged $75 per lock for a lock change
What do I do if I am not getting along with my roommate?
Adjusting to campus life may be difficult for some people, but if you learn to communicate on issues that cause disagreements, you may have an easier adjustment.
  • The first thing to do is to try talking to your roommate about your issues.
  • If that is unsuccessful, contact your Resident Advisor (RA) so that they may mediate any discussions or issues between you and your roommate.
  • If all else fails, make an appointment with your Resident Director (RD) to discuss other options.
How do I register overnight guests?

According to Student Handbook/Code of Conduct, a visitor is defined as non-Manhattanville person or a commuter student of Manhattanville College who is visiting a student in one of the residence hall. All visitors to the residence halls that stay for more than 6 hours must be registered. To register a visitor, the visitor must complete the steps below if they are a commuter or a non-Manhattanville person AND must receive a visitor pass from Campus Safety. These steps should be completed before a visitor enters the residence hall. All visitors must be over 18 years of age, have a valid government issued ID, and proof of COVID-19 Vaccine.

 

A visitor only needs to complete the online process one time, as the information is kept on file. Visitors must receive a new visitor pass each time they visit a residence hall.

 

This process listed below must be completed before a visitor can be issued a visitor pass.

 

Types of Visitor Passes

  • Day Pass
    • Any visitor staying in a residence hall for more than 6 hours
  • Overnight Pass
    • Any visitor arriving after 5pm

If Visitor is not a Manhattanville Student:

  1. Visit http://mville.edu/visitor
  2. Complete all necessary information and upload picture
    1. For Emergency Contact, visitor must use someone else other than the Host Student
  3. Visitor should register before arriving to campus
  4. Visitor will receive an email confirmation once they have registered. They must follow the instructions in the email.
  5. Visitor and Host Student can proceed to Campus Safety for a Visitor Pass. Visitor will need an valid form of ID and Proof of COVID Vaccine
  6. Visitors only need to complete this process one time, but must receive a Visitor Pass from Campus Safety each time they visit campus.
 
Room Selection
 
How do I pick my room for the following academic year?
We have a "Room Selection" process that takes place at the end of each spring semester for the following academic year. Information on the Room Selection Process is sent out to the students during the spring semester.
 
 
Housing Accommodations
What if I have a disability and I require a housing accomodation?

Students applying for a Residential Housing Accommodation must submit a completed Manhattanville College Medical Housing Accommodations Application. The form can be found here

I have allergies and I need an air conditioner. Do I have to provide a doctor's note?
Please review the instructions for completing the Medical Housing Accommodations Application above. If approval is granted, students are responsible for installing the air conditioner, as well as contacting the Physical Plant at 914.323.5415 to set up an appointment for the finalized installation to be inspected. Please note: air conditioners need to be 6,000 BTU or less and students are expected to resubmit an updated accomodation for each academic year.
 
Resident Advisors

When does the RA go on duty in my building?
At 7:00 p.m. the RA goes on duty and is available to help you until 9 a.m. the following morning. On the weekends, the RA is on duty from 10:00 a.m. to 10:00 a.m. During the weekdays, 9:00 a.m. to 5:00 p.m., you may contact the Office of Residence Life with any concerns.
How do I become a Resident Advisor (RA)?
The Office of Residence Life & Conference Services holds RA Selection each spring semester. If you are interested in participating, all you need to do is look for postings announcing RA Selection or ask your RA to contact you during selection time. Be advised that you will need to live on campus for two semester before you can apply, and that the minimum GPA requirement for RA's is 2.75.
 
Mail Information

 

What is my mailing address on campus?

Your mailing address would be:
Your Full Name
Manhattanville College
2900 Purchase Street
Purchase, NY 10577

How do I get my mail?
There is a full service Post Office located on the Ground Floor of Benziger Hall (behind the Bookstore). There you will find all student mailboxes. If you need to get a mailbox you should see one of the mail clerks.