Anyone who feels a student is a threat to themselves and/or the community can alert the CARE Team; including students, faculty and staff.
Can a student refer a fellow student to the CARE Team?
Yes. Students are encouraged to share concerns with a member of the CARE Team directly, with on-campus departmental resources such as Academic Advising, Campus Safety, Office of Residence Life, Dean of Students, Center for Student Accommodations, Center for Student Health & Counseling.
Can an anonymous report be filed?
No. We make every effort to safeguard the privacy of the individuals involved however, we cannot guarantee the anonymity of the referral source. In some cases, it may become obvious to a student who has submitted the report.
What about confidentiality?
We can never promise confidentiality when life safety is an issue, but we will make every effort to treat each case with discretion and privacy. College Officials may be required to report situations involving threats to safety.
Doesn't FERPA prevent me from sharing information about a student?
One of the most important things to understand about FERPA is that what a college official sees, hears, experiences or personally observes is not governed by FERPA – at all – unless it is drawn from a written or recorded source or it is subsequently memorialized in a written or recorded form. At that point, release of information from the written or recorded version is governed by FERPA. What the official saw, heard or observed can still be shared with anyone deemed appropriate. It is not part of an educational record.
Is there an emergency health and safety exception to FERPA?
When there is a credible threat to the health and/or safety of a student, the campus, or any member of the campus community, FERPA authorizes college officials to release information from educational records, to anyone necessary, to avert the threat.
What happens after I raise a CARE Flag?
If the concern is urgent a member of the CARE team will alert the On-Call Administrator to seek out the student to make sure everything is ok. In a less urgent situation, the student will be discussed in our weekly CARE Team meeting, and all of the relevant people will evaluate how to proceed. Each situation is different and requires a unique approach.
Will I be updated about the CARE Team's response after I make a CARE alert in ServiceHub?
-The CARE Team will make every effort to get back to you; however, we must maintain the student's privacy and, in fact, some laws may keep up from sharing details about our follow up with you.
-We will gladly answer general and specific questions you may have. It is important to note that we may not be able to share all of the details or outcomes; however, we rely on you to contact us if you have questions. We recommend that, whenever possible, you wait approximately one week before contacting us with questions. There are some cases that are more pressing. If you have questions, please do not hesitate to contact firstname.lastname@example.org
What happens to the student under the CARE Team?
If the CARE Team determines a student is appropriate for monitoring, the student will be added to a list of students discussed at the weekly CARE Team meeting. A course of action is outlined and then reviewed during the subsequent meeting. Usually, a Team member will be responsible for contacting the student to initiate an appropriate response.
Will students be disciplined?
The CARE Team mission is to support the health, well-being and safety of the Manhattanville College campus community, by coordinating information and developing support plans for student of concern. It does not address disciplinary issues or hand out sanctions.
How do I know if it is a CARE Team issue or if it is more appropriately handled by other campus resources?
You do not have to make this determination; the CARE Team will do it for you. The most critical step is that you report it. If another campus resource is more appropriate, the CARE Team will refer the student and handle the transfer of information.
How do I contact the Care Team?
-Sharlise Smith Rodriguez — Dean of Students 914.323.3134
-Melissa Boston, Psychologist — Associate Dean of Health and Counseling, 914.798.2734
-Daniella DiClerico — FNP, Assistant Director, Health Center 914.323.5245
-Alyssa Campo-Carman — Director, Center for Student Accommodations 914.323.7129
-Juls White — Director of Residence Life/Conference Services 914.323.5217
-Anthony Herrmann — Director of Campus Safety 914.323.5406
-Maureen Kindilien — Assistant Dean for Student Success 914.323.3132