If a student reports difficulty obtaining a laptop or sufficient wi-fi for academic purposes, please have them e-mail email@example.com, with the subject, “Technology Barrier”. IT will work with them to try to provide them with a laptop or mobile hotspot.
Instructional Technology Tech Guides
Check out all of the resources available on the CTLS Blackboard site: Log into Blackboard > Community > My Organizations > Center to Teaching, Learning and Scholarship
This Orientation for Online Students, developed specifically for the particulars of FA20, introduces the formats of hybrid, online, and hyflex learning. It also provides strategies for success for students, as well as contact information for support.
Instructional Technology “Directory”
Visit this CTLS page, Instructional Technology, for contact information for the appropriate support on our various platforms, and for which issues; Blackboard, Digication, Office 365, Starfish, WebAdvisors, etc. Scroll to the bottom for a guide on which of our instructional technologies supports which learning activities.
Technology is not working as expected, e.g. files not uploading, login not working, materials not displaying, etc.
You wish to merge two sections of a course
There are problems with the in-class technology, computers, interactive whiteboards, projectors, etc.
You need help with Digication courses, creating them for a class, enrolling students, etc.
There is an issue outside regular business hours
Contact the Instructional Technologist when you need support with designing your courses and meeting your teaching goals through Manhattanville's instructional technology. Discover strategies in course design in either Blackboard or Digication, discuss assessment options, and explore how to engage students through multimedia, ePortfolio, discussions, blogs, journals, and more.
Contact the Office of the Registrar when you have administrative questions or issues about your Blackboard sites, such as:
Students or faculty not appearing as expected
Adding students, mentors, supplemental instructors, etc. to a site
Changing roles for yourself or a student in a site