COVID-19: INFORMATION FOR THE MANHATTANVILLE COMMUNITY
We are looking forward to welcoming students back for the spring semester. Safety policies and protocols can be found here and our dashboard can be viewed here. Email COVID-19@mville.edu with questions.
Hourly Positions
Thank you for your interest in our open staff positions. Manhattanville College is an equal opportunity employer. Please direct all applications and inquiries to:
Human Resources
Telephone: 914.323.5270
FAX: 914.323.5322
E-mail: humanresources@mville.edu
January 14, 2021
School of Education Graduate Admissions Counselor
The School of Education at Manhattanville College is seeking an Admissions Counselor.
Responsibilities:
- Assists School of Education (SOE) Director of Graduate Admissions with recruitment on local, regional, and national levels and implements effective outreach strategies to support enrollment objectives.
- Responds to program inquiries while promoting a positive prospective student experience with timely and quality customer service.
- Meets with prospective students and reviews program requirements and the admissions process.
- Maintains frequent communication with prospective and admitted students by phone, email, or in person, while providing assistance and support regarding program requirements, the admission process, application requirements, and enrollment.
- Inputs and maintains student information and activities within the customer relationship management (CRM) system.
- Creates an initial file review and admission recommendation for completed applications.
- Assists with creation of admissions materials, including handouts, letters, forms, checklists, and email templates.
- Maintains expertise in admissions, academic program requirements, and New York State certification requirements.
- Supports the planning and coordination of all School of Education on campus recruitment events, including event set-up and post-event follow up.
- Represents institution at graduate recruitment fairs
- Participates in some required evening and weekend work.
- Oversees office student workers:
- Hires.
- Trains.
- Supervises.
- Cooperates with Center for Career Development regarding above.
- Collaborates with Director on CRM tasks, including:
- Updates and maintains CRM to meet changing office needs.
- Holds membership in College CRM User Group.
- Collaborates with Director on Marketing initiatives, including:
- Participates in strategic planning session with advertising vendors.
- Analyzes monthly marketing reports.
- Contributes to assessment of overall marketing needs and advertising purchases.
- Implements website technical updates and necessary maintenance while focusing on search engine optimization (SEO).
- Works collaboratively with various departments on campus to support SOE goals.
- Performs other duties as necessary to support the SOE Graduate Admissions office.
Required:
- Bachelor’s degree
- Excellent communication, organizational and presentation skills
- Ability to multi-task and be detail oriented
- Proficiency in Microsoft Office
- Occasional evening and weekend work
- Valid driver’s license
Preferred:
- Master’s Degree
- Experience in admissions, higher education, customer experience, recruitment, or sales
- Target X-Salesforce CRM experience or familiarity with a CRM system
- Marketing background, academic or professional
- Data analysis experience
- Website maintenance experience
- Search engine optimization experience
For consideration, send cover letter and resume to humanresources@mville.edu.