Manager—Risk Planning and Implementation, BCLC, British Columbia, Canada
Ms. Jacquetta Goy joined BCLC in 2008 as their first risk manager, with the responsibility of establishing an enterprise wide risk management program. Prior to that she spent 14 years in the English health service, where she was responsible for setting up and developing the risk, quality and governance programs for an inner city healthcare organization. This involved preparing for a variety of accreditation reviews and inspections, managing quality assurance, audit, complaints, clinical risk, investigations and root cause analysis. Jacquetta has both participated in and organized a number of conferences on both risk and quality management. Jacquetta studied International Politics at Aberystwyth University, Wales and has a Masters in Public Health from St George's University of London.